Privacy Policy

Version: 1.0
Effective Date: 6 August 2026
Last Updated: 6 August 2026

1. Who is responsible

Convergent Global Private Limited operates Vidzonia. Contact info@vidzonia.com with privacy questions or requests.

2. Information we handle

We handle information you provide, such as contact-form details and application account information; content submitted for video creation; generated project material; service usage, device and security logs; and limited transaction status and billing metadata received from payment services. Vidzonia does not store full card details on this website.

3. Why we use it

We use information to provide and secure the service, create requested video projects, administer accounts, support customers, meet legal obligations, prevent misuse and improve reliability. Optional website analytics operate only when enabled and permitted by your cookie choice.

4. Service providers

We use hosting, infrastructure, AI, media, email, support and payment providers where needed to deliver Vidzonia. We share only information reasonably needed for their role and require appropriate handling safeguards.

5. Storage and retention

Information is retained only while needed for the service, security, disputes, legal obligations and legitimate records. Retention depends on the record and account status. Account closure does not automatically erase records that must lawfully be retained.

6. Your choices and rights

Depending on applicable law, you may request access, correction, export, restriction or deletion of personal information. We may need to verify your identity and may retain limited records where legally required.

7. Security and international processing

We use access controls and encryption in transit among the measures intended to protect information. No system is completely secure. Providers may process information in other locations subject to appropriate contractual and legal safeguards.

8. Cookies

See the Cookie Policy and website consent controls for essential and optional browser technologies.

9. Updates

Material changes will be reflected by a new version and updated date on this page.